Effective Date: July 1, 2026
1. Introduction
GranDEM ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard information when you use our software, website and licensing services.
2. Information We Collect
- User account information (name, email address).
- License and activation information.
- Machine identification required for software activation.
- Technical support requests.
- Website usage and analytics information.
3. How We Use Your Information
- Provide software licensing services.
- Authenticate license activations.
- Improve software quality.
- Respond to technical support requests.
- Notify users regarding software updates.
- Prevent unauthorized software use.
4. License Verification
GranDEM may periodically verify the validity of your software license through secure online communication with our licensing server.
5. Data Security
We implement administrative, technical and physical safeguards to protect your information against unauthorized access, disclosure, alteration and destruction.
6. Third-Party Services
GranDEM may use trusted third-party providers for payment processing, cloud infrastructure, email delivery and analytics.
7. Cookies
Our website may use cookies to improve browsing experience and remember user preferences.
8. Data Retention
We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.
9. User Rights
- Access your personal information.
- Request corrections.
- Request deletion where legally permitted.
- Withdraw marketing communications.
10. Contact Us
If you have questions regarding this Privacy Policy, please contact us.
🌐 www.gran-dem.com
11. Changes to this Policy
GranDEM reserves the right to update this Privacy Policy at any time. Changes become effective immediately after publication on this website.